Executive Staff

The Executive Staff here at Family Service wears many hats. Our team works together to offer leadership, management, fundraising, communications, planning, strategizing, marketing, even problem-solving in an effort to help Family Service continue to grow and offer services to residents in need, here in Yellowstone County. We are excited about the great things happening here at Family Services.

Stop by, call us, send us an email, we would love to hear from you!

Stacy Brown

Stacy Brown is the Executive Director for Family Service. Stacy has a Masters in counseling from MSUB with a focus in Psychology Rehabilitation.

Hailing from California, Stacy has extensive experience in business management and resource allocation based projects. Stacy has been with Family Service for over six years and enjoys the challenges and successes working for a privately funded non-profit organization bring.

“It means a lot to me to see people manage their lives without the fear of going without food. Family Service plays an important part in helping Billings to be a healthy community” – Stacy Brown  

Walt Acra

Walt Acra works for Family Service as the Assistant Director. Originally from Middletown, Ohio. Walt spent the last 22-years working in the public education sector as a high school administrator. Walt wanted to use his experience in counseling and social services to help others realize their potential.

Walt has been with Family Service for over five years.  He really enjoys visiting with our clients and customers  Walt is always ready to listen to individual issues and loves to help work with them to find solutions to their problems.

“It is truly rewarding to help keep someone in their home when they are facing hard times”  – Walt Acra

Jane McCracken

Jane McCracken works for Family Service as the Director of Campaign Development.

After working as an accountant in private business and fundraising at other non-profits, Jane is honored to be working at Family Service.  Help provided here really matters and changes live’s more dramatically than in most other places.

Jane and her family moved back to Billings after being away for 15 years, when they realized that there is no better place to raise their family than Montana.  Jane loves Billings and is often inspired by the great generosity that we experience at Family Service.

“We love our donors who all the heavy lifting. Every day we provide options to people who have many more challenges then choices” – Jane McCracken

Charam Orth

Charam Orth is the Director of Development for Family Service. Charam is a graduate of Regis University, where she received her MNM in Nonprofit Management. Charam is a certified Life Coach and Conflict Dynamic Coach with a focus in office meditation and conflict resolution.

Charam has worked for a number of different nonprofits working in a variety of roles ranging with offender and family violence programs, autism early childhood intervention, child protection services, and human resources.

Charam’s enjoyment and experience in event planning and fundraising opened up the opportunity to collaborate with Family Service and join their team as the new Development Director

“I’m excited to work with the wonderful people here in Yellowstone County. Together, we can make a difference” – Charam Orth