Executive Staff

Ryan Cremer

Ryan Cremer is the Executive Director for Family Service. Ryan is a Billings native and believes, emphatically, that this community has the capacity to help alleviate the struggle for those most in need.  Ryan has 11 years of direct fundraising and management experience for non-profit organizations in Billings. Ryan believes that by raising awareness, providing basic needs to our neighbors, developing skills and education for those who need it most, and partnering with local businesses, Yellowstone County will become a better place to live and in turn will increase the quality for life for all.

“Living in a community that truly refuses to allow those most in need to go without a meal, a place to sleep, or ensuring that all basic needs are met, has always been a dream of mine. With the constant and steadfast support of our donors, we at Family Service come one step closer to making this dream a reality.”- Ryan Cremer

Kelsey Stark   

Kelsey is the Development Director for Family Service. Born and raised in rural Montana, Kelsey unquestioningly believes the saying, “it takes a village” is as relevant as ever. Kelsey trusts and understands that Billings and its surrounding areas can be the village that our individuals and entire community need. Kelsey has brought awareness and access to new heights throughout the state of Montana in her past two years of non-profit work and has managed an array of groups to their highest potential in assisting their community. When Kelsey is not in the community she is with her family and friends enjoying our beautiful state of Montana.

“There is no power for change greater than a community discovering what it cares about.” – Margaret J. Wheatley

Debra Anderson

Debbie is the Program Manager of Warehouse Development for Family Service. She oversees the Commodity Supplemental Food Program (CSFP) and supports the overall growth and day-to-day functions of our food warehouse. Helping those in need and food are two of her greatest passions behind her love for animals and volunteering. She believes wholeheartedly that everyone deserves a hunger-free future because hunger is something no one should struggle with or be judged for.

Val Caylon

Val Caylon is the Thrift Store Manager. She has wealth of experience, with over 20 years in the field. Val oversees a team that processes over 300,000 items on an annual basis. She also oversees the voucher, and recycling programs.

Twileta Griggs

Twileta Griggs is the Program Manager of Client Intake for Family Service Inc. Twileta has been with Family Service for 10 years and has overseen the Client Choice food room, and client reception. Twileta believes in helping our neighbors find hope and possibilities to overcome challenges with their basic needs.

“I wholeheartedly believe in what we do at Family Service Inc.” -Twileta Griggs 

Matthew Hovan 

Matt Hovan is the Warehouse Operations Director. Matt has been with Family Service for over five years. He has overseen the facilities and warehouse operations for the entirety of his tenure. He is responsible for navigating over 4 million pounds of food throughout Yellowstone and the surrounding counties.

Kristian Stocks

Kristian Stocks is the Human Resources Coordinator for Family Service. After having graduated from Boise State University, Kristian started his career in HR with Head Start of Ada County.  He has over 15 years of experience working for both profit and non-profit organizations. However, he is happiest when working for a non-profit organization and is grateful for the opportunity to work for Family Service.  Kristian and his family have lived in Billings for over ten years, and he cannot see himself living anywhere else.  He loves the Billings community and the great state of Montana.

“Live each day like it’s your last, cause one day you gonna be right.”-Ray Charles