Executive Staff

The Executive Staff here at Family Service wears many hats. Our team works together to offer leadership, management, fundraising, communications, planning, strategizing, marketing, even problem-solving in an effort to help Family Service continue to grow and offer services to residents in need, here in Yellowstone County. We are excited about the great things happening here at Family Services.

Stop by, call us, send us an email, we would love to hear from you!

Stacy Brown

Stacy Brown is the Executive Director for Family Service. Stacy has a Masters in counseling from MSUB with a focus in Psychology Rehabilitation.

Hailing from California, Stacy has extensive experience in business management and resource allocation based projects. Stacy has been with Family Service for over six years and enjoys the challenges and successes working for a privately funded non-profit organization bring.

“It means a lot to me to see people manage their lives without the fear of going without food. Family Service plays an important part in helping Billings to be a healthy community” – Stacy Brown  

Charam Orth

Charam Orth is the Assistant Executive Director for Family Service. Charam is a graduate of Regis University, where she received her Masters in Nonprofit Management. Charam is a certified Life Coach and Conflict Dynamic Coach with a focus in office mediation and conflict resolution.

Charam has worked for a number of different nonprofits working in a variety of roles ranging with offender and family violence programs, autism early childhood intervention, child protection services, and human resources.

“I’m excited to work with the wonderful people here in Yellowstone County. Together, we can make a difference” – Charam Orth

Walt Acra

Walt Acra works for Family Service as the Director of Facilities. Originally from Middletown, Ohio. Walt spent the last 22-years working in the public education sector as a high school administrator. Walt wanted to use his experience in counseling and social services to help others realize their potential.

“It is truly rewarding to help keep someone in their home when they are facing hard times”  – Walt Acra

Jane McCracken

Jane McCracken works for Family Service as the Director of Campaign and Development. After working as an accountant in private business and fundraising at other non-profits, Jane is honored to be working at Family Service. One of Jane’s goals is to spread the good word about the amazing work done at Family Service to help stabilize families and seniors. Helping people help themselves is such an effective and excellent use for our community resources. Jane loves Billings and is inspired by the great generosity and love that Family Service receives from our community.

“We love our donors who do all the heavy lifting. It is only through their gifts that we can do the vital work we do at Family Service.”– Jane McCracken