Family Service has been helping our neighbors in need since 1906. Our organization is one of the longest-serving nonprofit organizations in the state of Montana. This tenure speaks highly of our community and how we come together to care for one another.
Formed at the turn of the 20th century by a group of Billings pastors, Family Service has been active in Yellowstone County since 1906. Ledgers and notes from the early days show funds being used to help pay for medicine for sick children and clothing being provided to a family whose home was destroyed by fire.
Although no longer run by area pastors, Family Service continues to extend a helping hand to neighbors in need through our bountiful food boxes, rent and utility assistance, clothing quarter and thrift store, education funding for better employment and other special projects.
While the methods used to deliver help have certainly changed over the years, our central core beliefs have remained the same:
Our Vision
Family Service envisions a community where all may live with stability and dignity.
Our Mission
Family Service collaboratively assists individuals & families facing hunger, homelessness, and poverty in Yellowstone County and surrounding areas.
Our Values
Universal Hope:
Family Service, motivated by a strong belief in a better future, assists those in need with essential resources for a stable life.
Integrity:
Family Service recognizes the importance of accountability and requires exemplary stewardship of all resources provided by our donors. grantors, volunteers. staff, vendors, and clients to alleviate hunger, homelessness, and poverty.
Compassion:
Family Service respects the dignity and uniqueness of each person, without prejudice, asking all, “How can we help?”
Collaboration:
Family Service commits to working with others to maximize our efforts, knowing that collaboration is the best way to achieve solutions in our community.
Community Impact Statement 2026
Our mission is to collaboratively assist individuals and families facing hunger, homelessness, and poverty in Yellowstone County and surrounding areas.
TWINS! It sure surprised me when the doctor said twins. It has been hard to get by, especially since daycare is so expensive. But Family Service helps us manage especially with the amazing new little grocery store. The kids love to come with me and pick our food out and it saves us so we can keep up with the rent—most months. When it is birthday time, both kids got a book and a cake! The folks at Family Service rock!
Including Food Assistance, Emergency Rent and Utility Assistance, Education for Better Employment and Other Programs.
Monday – Friday 8 AM–5 PM
Not open on Saturday or Sunday
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9 AM–4:45 PM |
| Tuesday | 9 AM–4:45 PM |
| Wednesday | 9 AM–4:45 PM |
| Thursday | 9 AM–4:45 PM |
| Friday | 9 AM–4:45 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–3PM |
| Wednesday | Closed* |
| Thursday | 9 AM–4 PM |
| Friday | 9 AM–12 PM** |
**Check our Facebook page for monthly garage sale days.
