Blue umbrella logo with 'Service' text
Feed

Food Assistance

We offer bountiful and nutritious food boxes Monday- Friday from 10:00am to 3:00pm in our client-choice food room. Families, individuals, and seniors may come to Family Service once each week (every 7 days) as their circumstances and needs require.
Find Help
Volunteer

Get Involved

Volunteers play a very important role in fulfilling our mission to prevent hunger, homelessness, and poverty in Yellowstone County and surrounding areas through community involvement.
Volunteer
Thrift Store

Shop with a purpose

When you shop with us, you’ll not only find great bargain buys, you’ll also be helping put food on the table and provide rental or utility assistance for thousands of struggling families in Yellowstone County.
Visit Us
Sad woman holding her head, feeling stressed
Serving our community since for 119 years.

You are invited

Save the Date: September 6, 2025

An evening of festivities, wonderful food, entertainment and great auction items await you.

Helping Families. Changing Lives.

Since 1906, Family Service has been a beacon of hope for individuals and families in Yellowstone County facing hunger, housing insecurity, and financial hardship. Through food assistance, thrift store resources, rental support, and educational opportunities, we provide stability when it's needed most.

Let us help you find the support you need.

Contact Us
Happy child eating juicy watermelon outdoors.

Family Service collaboratively assists individuals & families facing hunger, homelessness, and poverty in Yellowstone County and surrounding areas.

Reserve your time slot online

At Billings Family Service, we are dedicated to supporting you and your family with care, compassion, and respect. To save time and access support more easily, you can schedule online for the Client Choice Food Room or Rent & Utility Assistance. Our team is here to help you navigate these resources with care."
Food Help

Client Choice Food Room

Schedule Now
Housing Help

Rent & Utility Assistance

Schedule Now
If there are no more available spaces please contact us to see if we can help.
Woman and child looking outside from window.
True Story

Marilyn and Grandchild

"

I am so glad to have Family Service for help! When I brought my four grandchildren into my home, I could not afford Thanksgiving or Christmas. But with the help of Family Service, we can have a wonderful turkey dinner…like everyone else!

Read More

Family Service Programs:

  • Adopt-a-Family at Christmas
  • Holiday Meal Boxes

Ways to Give

By donating to Billings Family Service or volunteering your time, you help provide essential resources and support to families in need, fostering a stronger, more compassionate community for everyone.
Client Choice Food room Unique, unduplicated served: 45,464
Rent/Deposit Assistance: 356 Households
Utility Assistance: 187 Households
Client Choice Food room Children 0-17: 26,700
Client Choice Food room Seniors over 60: 10,562
Scholarships for Education for Better Employment: 11 Individuals
Program Services Hours

Including Food Assistance, Emergency Rent and Utility Assistance, Education for Better Employment and Other Programs.

Monday – Friday    8 AM–5 PM

Not open on Saturday or Sunday

Thrift Store Hours
Saturday Closed
Sunday Closed
Monday 9 AM–4:45 PM
Tuesday 9 AM–4:45 PM
Wednesday 9 AM–4:45 PM
Thursday 9 AM–4:45 PM
Friday 9 AM–4:45 PM
Drive-Through Donation Hours
Saturday Closed
Sunday Closed
Monday 9 AM–4 PM
Tuesday 9 AM–3PM
Wednesday Closed*
Thursday 9 AM–4 PM
Friday 9 AM–12 PM**
*Free day Wednesday items placed in our drive through donation area are available for free on Wednesdays from 9AM - 3PM. Everyone is welcome to participate.

**Check our Facebook page for monthly garage sale days.