Blue umbrella logo with 'Service' text

Helping Families. Changing Lives.

Since 1906, Family Service has been a beacon of hope for individuals and families in Yellowstone County facing hunger, housing insecurity, and financial hardship. Through food assistance, thrift store resources, rental support, and educational opportunities, we provide stability when it's needed most.

Let us help you find the support you need.

Contact Us
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Reserve your time slot online

At Billings Family Service, we are dedicated to supporting you and your family with care, compassion, and respect. To save time and access support more easily, you can schedule online for the Client Choice Food Room or Rent & Utility Assistance. Our team is here to help you navigate these resources with care."
Food Help

Client Choice Food Room

Schedule Now
Housing Help

Rent & Utility Assistance

Schedule Now
If there are no more available spaces please contact us to see if we can help.
Smiling siblings hugging and enjoying each other
True Story

Izzy, Issac and Parents

"

TWINS! It sure surprised me when the doctor said twins. It has been hard to get by, especially since daycare is so expensive. But Family Service helps us manage especially with the amazing new little grocery store. The kids love to come with me and pick our food out and it saves us so we can keep up with the rent—most months. When it is birthday time, both kids got a book and a cake! The folks at Family Service rock!

Read More

Family Service Programs:

  • 50¢ Clothing Quarter
  • Birthday Books
  • Holiday Help
  • Thrift Store

Ways to Give

By donating to Billings Family Service or volunteering your time, you help provide essential resources and support to families in need, fostering a stronger, more compassionate community for everyone.
Program Services Hours

Including Food Assistance, Emergency Rent and Utility Assistance, Education for Better Employment and Other Programs.

Monday – Friday    8 AM–5 PM

Not open on Saturday or Sunday

Thrift Store Hours
Saturday Closed
Sunday Closed
Monday 9 AM–4:45 PM
Tuesday 9 AM–4:45 PM
Wednesday 9 AM–4:45 PM
Thursday 9 AM–4:45 PM
Friday 9 AM–4:45 PM
Drive-Through Donation Hours
Saturday Closed
Sunday Closed
Monday 9 AM–4 PM
Tuesday 9 AM–3PM
Wednesday Closed*
Thursday 9 AM–4 PM
Friday 9 AM–12 PM**
*Free day Wednesday items placed in our drive through donation area are available for free on Wednesdays from 9AM - 3PM. Everyone is welcome to participate.

**Check our Facebook page for monthly garage sale days.