Development Staff

Development Staff

The Development staff work to help bring awareness about the services and on-going efforts that Family Service does within the community. The Development staff is responsible for planning, organizing, and directing all fundraising efforts, including the major gifts program, annual fund, planned giving, program funding and development, community outreach and special events.

Jane McCracken
Jane McCracken works for Family Service as the Senior Director of Development and Campaign. After working as an accountant in private business and fundraising at other non-profits, Jane is honored to be working at Family Service.

One of Jane’s goals is to spread the good word about the amazing work done at Family Service to help stabilize families and seniors. Helping people help themselves is such an effective and excellent use for our community resources. Jane loves Billings and is inspired by the great generosity and love that Family Service receives from our community.

“We love our donors who do all the heavy lifting. It is only through their gifts that we can do the vital work we do at Family Service.”– Jane McCracken

Direct Line: 406.384.0056                                                                                    Email:

Karla Stricker
Karla Stricker is the Director of Development for Family Service. Karla’s first passion and education background is in the Culinary Arts, and she has managed many restaurants over her culinary career.

In 2004, Karla’s focus changed and she started a career in the Healthcare Industry at EBMS and was with the company for 14 years, working in various positions from Eligibility Specialist, Quality Assurance, Internal Audit, and Billing Finance Specialist.  Karla specializes in time management and multitasking efforts.

Karla is active in the Billings area as a part of the NOVA Center for Performing Arts as a local opera/vocal performer on the stage of Albert Bair Theatre and NOVA.  Karla also currently serves on the Board of Directors for NOVA.

“I believe I can make a difference through just being kind to others.” – Karla Stricker

Direct Line: 406.384.0329                                                                                  Email: